 Certificare Error |
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 Jul 14 2007, 08:32 AM
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#1
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Super Member  Group: Members Posts: 447 Joined: 2-March 05 Member No.: 4,094  |
i'm having a problem with this... im getting a certificare error everytime i log into my cpanel and the file manager... i think this is causing some problems with some of my files to because im not able to view them. how do i fix this?
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Jul 14 2007, 11:55 AM
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#2
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Super Member  Group: [MODERATOR] Posts: 458 Joined: 14-March 07 From: Trap17 forum :) Member No.: 40,018  |
Hi,
Can I have the URL where you are facing this error? And also what kind of an error. You can send the details of your error to support[@]computinghost[dot]com |
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Jul 15 2007, 01:50 AM
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#3
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Super Member Group: Members Posts: 447 Joined: 2-March 05 Member No.: 4,094 |
ok is anyone going to look into this??? i opened a support ticket, sent an email, post here and have not received anything from anyone.. it says customer support 24/7??
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Jul 15 2007, 02:10 AM
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#4
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A computer once beat me at chess, but it was no match for me at kick boxing. Group: [MODERATOR] Posts: 4,083 Joined: 24-July 05 From: Linix, DOS and Windows…the good, the bad and the ugly Member No.: 9,787 |
Patience please. It is a weekend after all
 What error, exactly, are you receiving? Is it the Domain Name Mismatch Error? We might be able to assist if you could provide some information as the error message details. Thanks. |
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Jul 15 2007, 03:23 AM
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#5
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Super Member Group: Members Posts: 447 Joined: 2-March 05 Member No.: 4,094 |
this is not related to my domain...because when i visit my site through my domain it does not show up.. this has to do with the cpanel. when i go to the cpanel login window, i get the certificate error thing, it says that it is not safe. and i can still go log in.... but the address bar on ie becomes all red and that certificate error logo shows. and also, i can't view an of my files from file manager....
i have made a new folder inside the public_html, and none of the files under that folder are working.. i can't link to them anyhow. |
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Jul 15 2007, 03:33 AM
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#6
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A computer once beat me at chess, but it was no match for me at kick boxing. Group: [MODERATOR] Posts: 4,083 Joined: 24-July 05 From: Linix, DOS and Windows…the good, the bad and the ugly Member No.: 9,787 |
QUOTE the certificate error thing, it says that it is not safe. Can you post the text of the error or a screen grab, please. |
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Jul 15 2007, 03:48 AM
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#7
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Super Member Group: Members Posts: 447 Joined: 2-March 05 Member No.: 4,094 |
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Jul 15 2007, 03:56 AM
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#8
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A computer once beat me at chess, but it was no match for me at kick boxing. Group: [MODERATOR] Posts: 4,083 Joined: 24-July 05 From: Linix, DOS and Windows…the good, the bad and the ugly Member No.: 9,787 |
There is no Security issue with the Certificate. It is simply that the Parent Company (Xisto) owns the certificate used by Trap17 and Computinghost, so since the actual Domain is different, the warning appears. Simply override the warning and it is all good. Not a problem.
I think you can override the warning by adding the Computinghost cpanel URL in your trusted zone. Not certain. I don't use IE. |
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Jul 15 2007, 03:59 AM
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#9
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Super Member Group: Members Posts: 447 Joined: 2-March 05 Member No.: 4,094 |
ok what aboout viewwing the files than? and why i cant link to those other files inside another folder in public_html
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Jul 15 2007, 05:47 AM
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#10
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Administrator |
