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Jul 15 2005, 12:18 PM
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#1
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Newbie [Level 1] ![]() Group: Members Posts: 19 Joined: 12-July 05 Member No.: 9,343 |
Sometimes I can't login to FTP. Is this because there are too many users on? I use WS_FTP LE and it says my connection was refused and failed....
One more question. my website URL sometimes does not work. Sometimes I need to add the "www" and sometimes and need to remove it. Is there anyway I can fix these problems? Thanks! |
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Jul 15 2005, 12:21 PM
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#2
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Premium Member ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Group: Members Posts: 169 Joined: 11-July 05 Member No.: 9,291 |
Yes I really want to know that because i can visit my site if I don't add the www the site don't work , and also the ftp don't work.But I think it is temporarily.
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Jul 15 2005, 12:26 PM
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#3
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Newbie [Level 1] ![]() Group: Members Posts: 19 Joined: 12-July 05 Member No.: 9,343 |
Hopefully, because I just got hosted yesterday and while I was puting everything up it was like this. I can't login to my Cpanel right not either...
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Jul 15 2005, 01:48 PM
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#4
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Ephesians 6:10-17 ![]() Group: [MODERATOR] Posts: 1,917 Joined: 22-June 05 From: The World of Gentoo Member No.: 8,528 |
I havent had any problems logging in since i've started using this service. If you're having trouble logging into your account through an ftp client, chances are that you spelled the host name wrong. To login into through ftp you have to put the host name as: ftp.cpanel_username.trap17.com ; hope this helps.
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Jul 15 2005, 01:54 PM
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#5
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Newbie [Level 1] ![]() Group: Members Posts: 19 Joined: 12-July 05 Member No.: 9,343 |
Thanks, but I still couldn't login. Yesterday morning, when I first recieved my hosting account I was able to login and view my website. Now, my website isn't working at all, I can't login into my FTP account, and I can't login into my Cpanel.
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Jul 15 2005, 05:31 PM
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#6
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Super Member ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Group: Members Posts: 380 Joined: 22-December 04 From: usa Member No.: 2,873 |
Hi Ryoma Taka,
If you have double checked all the syntax (ie. spelling is Case sensitive) in your FTP client program and your still having problems logging in... then maybe it's a problem with your FTP client software (ie. WS_FTP LE program.) You might want to try "FileZilla" program. It's very user friendly & free. If your still having problems getting your website to come up at all... then maybe you need to post a request for the admins help in the forums. Someone will get back to you. Hope this helps RGPHNX |
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Jul 15 2005, 05:45 PM
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#7
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Ephesians 6:10-17 ![]() Group: [MODERATOR] Posts: 1,917 Joined: 22-June 05 From: The World of Gentoo Member No.: 8,528 |
QUOTE(RGPHNX @ Jul 15 2005, 01:31 PM) then maybe it's a problem with your FTP client software (ie. WS_FTP LE program.) I doubt it's the program, cause i use WS_FTP also and i can log into my account from there. But, maybe the reason can be caused by a firewall that's installed. I had to unblock my WS_FTP program from my firewall to make it work. |
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Jul 16 2005, 04:53 AM
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#8
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Trap Grand Marshal Member ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Group: Members Posts: 1,182 Joined: 24-September 04 Member No.: 1,245 |
i just not sure why you are so many connection problem with ftp i just not met so so questions.
i give you advice is: to bind a domain,but not using yourname.trap17.com i have using the addon domain for so long a time,not corrupted not have the problem as that. ps you just can view other ftp address..they still not connected? or it's the isp problem? you should give what type you connected to internet with your isp. then the problem will be soluted |
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