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Cant Log Into Cpanel [resolved]

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Echo_of_thunder
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Post #1 post Sep 24 2008, 06:37 PM
Help I can not log into cpanel. I just upgraded to IE-7 and now I can not get into my Cpanel.
what the page is telling me is this.
QUOTE
Internet Explorer cannot display the webpage

Most likely causes:
You are not connected to the Internet.
The website is encountering problems.
There might be a typing error in the address.

What you can try:
Diagnose Connection Problems

More information

This problem can be caused by a variety of issues, including:

Internet connectivity has been lost.
The website is temporarily unavailable.
The Domain Name Server (DNS) is not reachable.
The Domain Name Server (DNS) does not have a listing for the website's domain.
If this is an HTTPS (secure) address, click Tools, click Internet Options, click Advanced, and check to be sure the SSL and TLS protocols are enabled under the security section.

For offline users

You can still view subscribed feeds and some recently viewed webpages.
To view subscribed feeds

Click the Favorites Center button , click Feeds, and then click the feed you want to view.

To view recently visited webpages (might not work on all pages)

Click Tools , and then click Work Offline.
Click the Favorites Center button , click History, and then click the page you want to view.

am I the only one with this problem, or does Cpanel just not liking IE7
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jlhaslip
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Post #2 post Sep 24 2008, 07:54 PM
Must a connection issue at your end.
I just connected to my account Cpanel. FF3.
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Echo_of_thunder
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Post #3 post Sep 24 2008, 08:27 PM
QUOTE(jlhaslip @ Sep 24 2008, 03:54 PM) [snapback]409075[/snapback]
Must a connection issue at your end.
I just connected to my account Cpanel. FF3.



I have tried everything from a full diskclean to a reboot to even unplugging the comp. nothing. sumitted at ticket on this. even some of the pages there do not open. maybe it is them. I hope
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-Sky-
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Post #4 post Sep 24 2008, 09:08 PM
Have you tried resetting/changing your cPanel password? If you haven't tried that already, I recommend you do.

Download Firefox aswell, Internet Explorer can sometimes cause difficulties with web-based control panels, like cPanel.

-Sky
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shadowx
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Look around, what do you see? Incorrect.
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Post #5 post Sep 24 2008, 09:21 PM
As suggested try a different browser. As i said in the shoutbox im on the gamma server using FF3 and no problems.

Also try clearing your cache (tools, clear data) and trying again. Also try CTRL+F5 (force refresh) see if that has any effect
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Echo_of_thunder
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Post #6 post Sep 25 2008, 03:11 AM
QUOTE(-Sky- @ Sep 24 2008, 05:08 PM) [snapback]409081[/snapback]
Have you tried resetting/changing your cPanel password? If you haven't tried that already, I recommend you do.

Download Firefox aswell, Internet Explorer can sometimes cause difficulties with web-based control panels, like cPanel.

-Sky



Have Tried it using FF as well same problems, as for pw change, not gonna waste 10 Credits on that if it is not on my side
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Saint_Michael
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Post #7 post Sep 25 2008, 12:36 PM
Its not a password issue it is a connection and this is what you need to do because I had the same issue, of which I mentioned in the shoutbox. First do a cache cleaning once again, then open up a command prompt window and then type in ipconfig /flushdns this will clean out anymore caches your computer has stored. Then unplug everything including the power cord for your modem wait 10 minutes then power up your modem wait till it is loaded, then plug it back into your computer and then turn your computer verify that you have a connection and then wait 4 hours for xisto xisto's cache to clear for your ip number. Then if that don't work, try pinging your website and see if you get a packet loss of 100% if so contact your ISP to see what is going on.
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shadowx
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Look around, what do you see? Incorrect.
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Post #8 post Sep 25 2008, 12:40 PM
To check that it is Echo of thunder's end and not T17 surely he/she could post the URL to their site and if we can see it then presumably everything is ok the T17 side
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Saint_Michael
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Post #9 post Sep 25 2008, 12:45 PM
I know the site is working since I saw it to make sure it was up when I was helping figuring out the problem yesterday, but to get a second opinion of everything here is the website http://www.echo-of-thunder.trap17.com. Like I mention yesterday I had a similar problem with trap17 in which I had no access whatsoever to the forums and I had to reset my router and redo my MAC address before getting back into trap again.
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OpaQue
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Post #10 post Sep 25 2008, 12:51 PM
http://www.xistosupport.com/index.php?_m=t...s&_a=submit -> Please send a ticket to Trap17 Support Dept.

I checked your website and it works fine. I believe your IP is blocked from our firewall, send us a ticket smile.gif

-Shree
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