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Nov 25 2006, 07:04 PM
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#1
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Advanced Member ![]() ![]() ![]() ![]() ![]() ![]() ![]() Group: Members Posts: 138 Joined: 30-September 06 From: Iasi, Romania Member No.: 30,851 |
Can someone please help me?
It just doesn't connect to the ftp server using SmartFTP (it works with cuteftp) .. Has anyone else encountered this problem ? :|... Please help... |
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Nov 25 2006, 09:42 PM
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#2
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Trap Double Mocha Member ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Group: [HOSTED] Posts: 2,224 Joined: 5-November 05 From: That one place over there... Member No.: 13,830 |
My FTP connects fine using SmartFTP. Check that the addresses match up when you put it in or it won't connect. ftp.yourdomain.com Maybe you typed the wrong password into SmartFTP but the correct one into CuteFTP. If you have checked that well then I don't know what the problem could be but double and even triple check that everything is typed in correctly.
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Nov 26 2006, 04:23 AM
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#3
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Moderator ![]() Group: [MODERATOR] Posts: 1,337 Joined: 26-December 04 From: Canada Member No.: 2,940 |
SmartFTP works with me.
You might not have to type the "ftp://" part of the URL. What does the error message say? Cannot connect, or wrong password? |
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Nov 26 2006, 08:26 AM
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#4
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Privileged Member ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Group: Members Posts: 661 Joined: 31-August 06 From: Singapore Member No.: 29,189 |
Please specify your problem, there is no way we can assist you if you are so vague in explaining your problems. But from the looks of things, there is no way 1 ftp can connect to the server, and the other can't. You must have typed the password wrongly or url wrongly.
Did you? - Enable your firewall to let your FTP program process? - Type the password and username login correctly? - Specify the right server url? Sometimes it is not for e.g. trap17.com, it might be test.trap17.com, small things like that |
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Nov 26 2006, 09:44 AM
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#5
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Advanced Member ![]() ![]() ![]() ![]() ![]() ![]() ![]() Group: Members Posts: 138 Joined: 30-September 06 From: Iasi, Romania Member No.: 30,851 |
I don't have firewall, I`ve checked the login details 2 times and they are fine
look: click Anyway, I now use the FireFtp extension for Firefox which works fine Thanks for your help This post has been edited by hts: Nov 26 2006, 09:45 AM |
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Nov 26 2006, 06:58 PM
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#6
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Super Member ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Group: Members Posts: 357 Joined: 8-April 06 Member No.: 21,487 |
Dear hts please paste your erre or post more infor about your site details , i use flashfxp and its work fine , you can use too
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Nov 26 2006, 08:54 PM
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#7
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Advanced Member ![]() ![]() ![]() ![]() ![]() ![]() ![]() Group: Members Posts: 138 Joined: 30-September 06 From: Iasi, Romania Member No.: 30,851 |
if you would have read my last post (the one above yours), you would have noticed that I get no error, it`s just blank...nevertheless, the problem is somehow solved (I use Fireftp now, which works just fine)
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Nov 27 2006, 07:33 AM
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#8
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Privileged Member ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Group: Members Posts: 661 Joined: 31-August 06 From: Singapore Member No.: 29,189 |
Your problem is very peculiar, I don't think this problem can be attributed to what you are doing since you can connect using other FTP programs but rather to SmartFTP, you could still contact SmartFTP and tell them about this error you are receiving.
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Nov 27 2006, 11:29 AM
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#9
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Desperately seeking "any key" to continue... ![]() Group: Admin Posts: 3,497 Joined: 23-April 05 From: Trap17 storage box Member No.: 6,042 |
Is SmartFTP a particular software you prefer to use? Any function that you would get compare to other programs?
Well, I wrote a tutorial about using FileZilla with Trap17 hosting account. The link can be found in Trap17 Readme. I guess what I'm suggesting is FileZilla instead of SmartFTP. They both work similar to Windows Explorer style--click, drag and drop. CuteFTP was the choice before but I don't know I just got frustrated with CuteFTP when it went from free to purchase. |
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