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> I Cannot Access My Site. [resolved], Am I blocked by Firewall?
mrdee
post Dec 24 2007, 09:19 PM
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Hi,
is there a server problem?
All of a sudden I cannot get through to http://www.vlaanderen-flanders.org.uk anymore, nor can I FTP.

Could someone check this out, please?
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jlhaslip
post Dec 24 2007, 10:27 PM
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A computer once beat me at chess, but it was no match for me at kick boxing.
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Your site and mine both work fine.
Check your firewall settings?
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mrdee
post Dec 24 2007, 10:41 PM
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Odd, I can't even access cpanel.
I have not changed any firewall settings.
Any other site loads fine.
I don't even get to my login screen on the trap 17 cpanel.
When trying to send or receive email (trap 17 is my smtp server) I get socket error 10060 connection timed out.

I don't know whether any of the mods have any control over things, but I sent a ticket report, but I just realised I cannot receive email at my domain address, so, the ticket number is XFA-769148.
Just tried to register with Xistosupport, after I sent a support ticket.
It turns out my email is already registered, but I never set a password.
When trying to log in, I am told my username or password are wrong but since I can't receive mail on my domainname I won't find out my password..
Will someone please help me out here?


This post has been edited by mrdee: Dec 24 2007, 11:47 PM
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jlhaslip
post Dec 25 2007, 12:52 AM
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A computer once beat me at chess, but it was no match for me at kick boxing.
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I have passed the link to Admins.
Hopefully they will receive it and act ASAP, but with Timezone differences, and being Christmas Eve/Day, no telling when they will be around.
Soon, I hope.
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mrdee
post Dec 25 2007, 12:58 AM
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Thanks.
By the way, do they automatically register you when you raise a ticket?
I tried to register after raising one and got the message my email was already registered, but obviously, I had not set a password.
Or have I been hacked?
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jlhaslip
post Dec 25 2007, 01:01 AM
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A computer once beat me at chess, but it was no match for me at kick boxing.
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Not sure about the registration or the Hacking thing.
Your site is working fine for me, by the way.
Have you recently deleted any files in the Account Root? The ones you did not place there? Or any Mods to your .htaccess file?
How are your credits?
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mrdee
post Dec 25 2007, 01:20 AM
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QUOTE(jlhaslip @ Dec 25 2007, 01:01 AM) *
Not sure about the registration or the Hacking thing.
Your site is working fine for me, by the way.
Have you recently deleted any files in the Account Root?

I have not. I can't see how my site works for you, for me it keeps timig out (incl. cpanel and FTP does not work, nor does my email)
At first I could get past the homepage, but when I used a menu the problem started, ie. the site timed out.
QUOTE
The ones you did not place there? Or any Mods to your .htaccess file?
Nothing like that.
QUOTE
How are your credits?

15.80 days.

This post has been edited by mrdee: Dec 25 2007, 01:26 AM
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OpaQue
post Dec 25 2007, 03:53 AM
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Hi,

You had been blocked by one of our engineers it seems. Please stop any activities which have massive connections to the server. And check your FTP if it creates a lot of simultaneous connections.

Thanks,

-Shree
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Galahad
post Dec 25 2007, 08:26 AM
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The same thing happened to me obviousely, and I'm still waiting for the conclusion of my problem... Now that I know what is it I did that got me on to the ban list, I'm sure not to repeat that, and I'm still waiting for the response from the support team, as I submited a support ticket on December 22nd... Hopefully, I won't have to lose my hosting here...