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> Astahost Is Not Opening!
niran
post Oct 5 2006, 05:10 PM
Post #1


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Hi, Im a hosted member at Astahost.com
But the site is not opening now!
its redirecting to: http://epsilon.xisto.com/suspended.page/
and its showing as:

This Account Has Been Suspended
Please contact the billing/support department as soon as possible.
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Saint_Michael
post Oct 5 2006, 05:52 PM
Post #2


$p4m 0n j00 $h4m3 m3 0nc3 $p4m 0n m3 $h4m3 m3 7\/\/1c3
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can't say for sure, All i know is that this is a first time that it has ever happen.
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jlhaslip
post Oct 5 2006, 05:52 PM
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A computer once beat me at chess, but it was no match for me at kick boxing.
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Email to support@computinghost.com explaining all of that. But they are most likely aware that a problem exists.
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szupie
post Oct 5 2006, 10:14 PM
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Oh no... I just had some free time and thought I'd check the forums... But it's down for me too. Hope it'll go back up soon.
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jlhaslip
post Oct 5 2006, 10:23 PM
Post #5


A computer once beat me at chess, but it was no match for me at kick boxing.
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QUOTE(the back of my mind)
Look at the Astahosters spamming our Forum.

Boo, Hisses....

I'm sure Opaque is on the case with this one. Patience, please.
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niran
post Oct 6 2006, 02:46 AM
Post #6


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But sites hosted under Astahost is working fine friend!
My site is also hosted under astahost only!! biggrin.gif
Its working fine without any problem!! smile.gif

This post has been edited by niran: Oct 6 2006, 05:15 AM
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Saint_Michael
post Oct 6 2006, 02:57 AM
Post #7


$p4m 0n j00 $h4m3 m3 0nc3 $p4m 0n m3 $h4m3 m3 7\/\/1c3
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Group: [HOSTED]
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websites are on a different server that's why, but alot of people going to be angry if the site is down for more then 10 days (those who hosting credits) fall into that category.
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vujsa
post Oct 6 2006, 03:13 AM
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epsilon is the server that the astahost account is hosted on.
gamma is the server all of the free web hosting accounts are hosted on.
I don't know what server Trap17 is on.

Looks like OpaQue forgot to reset the expiration date on the AstaHost account. See, epsilon is the server which hosts web accounts like our server hosts our accounts but each account has a billing cycle on it which in our case is controlled by the credit system. The AstaHost account is hosted on epsilon but the server administrator has to input that the account is current with billing. Since the account holder in this case is also the server administrator, there isn't any billing but the system wants that input anyhow.

I believe all OpaQue has to do is unsuspend the account when he realizes the problem has occured.

By the way, this isn't actually the first time it has happened. Seems like it happens once a year. Maybe the maximum period of time an account can be billed is once a year and OpaQue simply forgot to reset the billing cycle.
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OpaQue
post Oct 6 2006, 07:42 AM
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I got to check with the techs for the root of this accident. :-)
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Saint_Michael