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Wordpress Error - Bytes Exausted [resolved]

, NextGEN Gallery


samlockart
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Post #1 post Jul 24 2008, 11:30 PM
Hey, I have just gotten my blog up and migrated it from my own webserver. I have fixed up most problems but one issue remains. When I try to upload an image to NextGEN Gallery I get and error when it tries to generate a thumbnail.

QUOTE
Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 1992 bytes) in /home/samlock/public_html/wp-content/plugins/nextgen-gallery/lib/thumbnail.inc.php on line 183


It does it for EVERY image size, so it's not because of a big image.

Help, please.
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Stridr
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Post #2 post Jul 25 2008, 08:18 AM
Hi, seems like this is'nt a very complicated issue. The error still says that you're exceeding an 33554432 Byte limit so I guess your memory_limit change isn't working properly. Try changing it in your php.ini or your httpd.conf to allow a larger file limit. Have your PHP memory limit changed by your host, if not you may be able to do it yourself.
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samlockart
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Post #3 post Jul 25 2008, 11:58 AM
does trap17 let me change those options?
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Post #4 post Jul 25 2008, 01:09 PM
No. Those files are server configuration files for PHP and Apache respectively. Changing them affects the whole server, so only the server admins can change them.

I suggest you go to http://www.xistosupport.com/ and submit a support ticket describing your problem, along with a link to this forum topic, and they should fix it for you.
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samlockart
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Post #5 post Jul 25 2008, 03:14 PM
Ok, will do, but what confuses me is: Allowed memory size of 33554432 bytes exhausted (tried to allocate 1992 bytes). It tried to allocate around 2kb, yet we have over 33mb memory!
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wordpress_lover
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Post #6 post Jul 26 2008, 08:09 AM
Oh dear...and I intend to set up my wordpress blog once
I apply and get my hosting approved. I hope this isn't
much of a problem when I finally get my hosting!
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samlockart
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Post #7 post Jul 31 2008, 02:44 AM
QUOTE(wordpress_lover @ Jul 26 2008, 08:09 AM) [snapback]401149[/snapback]
Oh dear...and I intend to set up my wordpress blog once
I apply and get my hosting approved. I hope this isn't
much of a problem when I finally get my hosting!


I opened a ticket with support and they fixed the issue, amazing support for a free service!

Thanks xisto!

Sam.
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rvalkass
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Post #8 post Jul 31 2008, 10:23 AM
Topic is resolved.

Please PM any moderator to continue this discussion. Until then, this topic is closed.
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