Current Situation With Trap17 Hosting

Hi,
Last night I had a very big suprise. I could not get to the forums at all. My site www.echo-of-thunder.trap17.com was still working then but not today. Today I could not even log in to anything. Site was down also. this is why the new account and name.
Not sure what is happending here. If it is me or a Data base problem or worse hacked. I did get a notice that I had a PM, last night and that is when I noticed all of these.

Anyone know what is going on or when if it can be fixed?
TY

John AKA Echo_of_thunder

P.S.
After looking around the forum, I also got a IPS Driver Error
a few times

This post has been edited by NJ_STORM: Jun 22 2008, 09:03 PM

Yeah this is SM, I had to create a new account just to what was going on since that IPS Driver error yesterday, and from what I could surmise is that the databases suffered a huge crash yesterday and selective databases are corrupted or at least crashed.

These include the following

-member databases have crashed, except for any new accounts that have been created,
-profile database is crashed
-trap17 manage databases
-all trap17 hosting accounts are down
-selective IPS Driver errors across the forum, now

So that is all I have found in error so far with this problem.

Hey SM, since this is a very serious issue, it should be posted in the Alerts and Notices section. And any update on when it'll be back up?

No idea, I got in contact with OpaQue last night when this happen and all I know is that he is aware of the situation, but I make sure ot pass another message along if I see him to what kind of status we are at.

I do have to agree it needs and should be added there. Just hope that this all can be fixed somehow

For those who created an account just to see whats going, don't get with tech support and let them know your website is down, they will reset it on you so bear with this downtime till we get answer as to what is going on.

Well, just to let you know... I'm pretty sure that they have a back up of things, so it should all get back to normal once they can get things sorted out. I think that they can fix it all because I ended up going to support last night a few hours after my site went down, when I couldn't log into the forums, and they worked with me to get it set up again. They created the accounts, and transfered their back up files so that my site was back up and running within an hour of my contacting them. I was very thankful for all the work they did for me. My hats off to them. The only thing they were unable to fix was my forum account, but that's working now too

This post has been edited by midnightvamp: Jun 23 2008, 06:22 AM

I have just managed to fix my computer and get online again to discover my site is either down, or gone altogether. I still have a positive credit count.

I don't have any idea what has happened. My sub-domain is rmxp.trap17.com, and my domain is rmxpunlimited.net. The domain doesn't work at all, but the sub-domain shows a page that is shown after an account is created, i think.

I also cannot login to CPanel. I would like to get my site back up as soon as possible. I had also recently made a topic about an automated database back-up with no success. I really hope my database has not been deleted as it contains a lot of valuable data from the last back-up which is not at all recent.

It would appear there have been some problems with the server. There is already a discussion about it here. I assume Support are working to fix the problem, and your account should be working again soon. Thank you for your patience.

I got really nervous! At first I thought I had forgotten my password, so I clicked the "I've forgotten my password"-thingy. Neither of the options listed on the email I got worked, it said that they could not find my member ID. How fun. I desperately tried to find some staff member's email so someone could help me, but no. The one I found did not work. I could not post in the guest forum. Horrible.

I really hope everything works out! I have not got anything of matter on my site, so I do not really care too much about that right now. Just happy that the forums seems okey.

I do not now if anyone managed to post a topic about this problem? If they someone did I missed it. Never really pay attention to such things.^^