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  Group: Members
Posts: 0 Joined: 31-January 06 Member No.: 17,951  |
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#1
 Feb 2 2006, 04:26 AM
Info Domain : crucibleofheroes.com registered with computinghost.com name: Thomas Vincent cpanel name: crucibl (name assigned to me) contact email: kid3rv@yahoo.com ticket: ZTQ-4907-145 problem, i cant login to cpanel with the supplied login information. i need this resolved asap. -Thomas 
 
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Group: Admin
Posts: 3,763 Joined: 23-April 05 From: Trap17 storage box Member No.: 6,042 myCENT:48.70 |
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#2
Feb 2 2006, 04:42 AM
If you have check the computinghost support link, http://www.computinghost.com/support.html you will find the link to CPANEL on the left hand side. If you are trying to access cpanel using crucibleofheroes.com/cpanel you need to wait about 24-72 hours from the last nameserver update. Which means, if you just purchased your domain name it will take about that long for your name to be propagated through out the internet. This is normal.
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Group: Members
Posts: 0 Joined: 31-January 06 Member No.: 17,951 |
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#3
Feb 2 2006, 05:21 AM
QUOTE(BuffaloHELP @ Feb 2 2006, 04:42 AM) If you have check the computinghost support link, http://www.computinghost.com/support.html you will find the link to CPANEL on the left hand side. If you are trying to access cpanel using crucibleofheroes.com/cpanel you need to wait about 24-72 hours from the last nameserver update. Which means, if you just purchased your domain name it will take about that long for your name to be propagated through out the internet. This is normal. [right][snapback]226109[/snapback][/right] i used that link, and the link sent to me in the email. both dont work with the username and password that was given to me in that email.
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Group: Members
Posts: 0 Joined: 31-January 06 Member No.: 17,951 |
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#4
Feb 2 2006, 05:23 AM
i just got an email with information on my ftp info and other stuff. i'll look at that for now and see if that works. if i still have problems after that. i'll make a reply on this thread. thanks for the help! -Thomas
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Group: Members
Posts: 0 Joined: 31-January 06 Member No.: 17,951 |
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#5
Feb 2 2006, 05:41 AM
none of the ftp information or cpanel login information supplied to me worked. it says the status of my domain is active, but yet i can't login to my ftp or cpanel. -Thomas
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#6
Feb 2 2006, 02:43 PM
Well, I dont know wheather what exactly you've done. You must have recieved an email saying crucibleofheroes.com has been installed on our server and that will be having a temporary web path. and just below that you'll be having the username and password. If you are doing the right thing then try to login to the cpanel using the temporary path! and make sure that you are not using CLIENT AREA LOGIN INFORMATION  And if you are doing everything correctly..then I'll suggest you to be patient and I can assure your problem will be taken care of!
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Group: Admin
Posts: 3,763 Joined: 23-April 05 From: Trap17 storage box Member No.: 6,042 myCENT:48.70 |
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#7
Feb 2 2006, 03:43 PM
I guess my post didn't make it the first time. Please provide all settings when requesting for support. I may be repeating information that you may already know. I can see your website but just directory listing. This means that your site is now properly propagated. Therefore, your settings should be: FTP address: ftp.crucibleofheroes.com userid: crucibl password: provided to you CPANEL address: www.crucibleofheroes.com/cpanel userid: crucibl password: provided to you QUOTE(mayank) and make sure that you are not using CLIENT AREA LOGIN INFORMATION
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Group: Admin
Posts: 1,630 Joined: 11-June 04 From: Somewhere in Time & Space. Member No.: 1 myCENT:NEGATIVE[-21.06] |
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#8
Feb 2 2006, 06:40 PM
Hi, We resent you the login information and confirmed it on our end. I am sure the issue is resolved now. Thanks.
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