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  Group: [HOSTED]
Posts: 1,175 Joined: 12-March 08 From: New Jersey USA Member No.: 59,194  myCENT:55.89  |
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#1
 Nov 11 2008, 01:35 AM
Okay here it is willielwgg, I made it as clear as I could Today I bought a domain name I wanted to use it here at trap17.com I wanted to change over from echo_of_thunder.trap17.com to echoofthunder.com Somehow I messed everything up. how I dont know. Now I have just finnished sending in a ticket on this mainly because now my CPannal is locked, On a differnt computer than I normally am, maybe they saw this and say naughty naughty naighty boy. Thanks 
 
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Group: [MODERATOR]
Posts: 4,908 Joined: 24-July 05 From: Linux, DOS and Windows…the good, the bad and the ugly Member No.: 9,787 myCENT:6.20 |
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#2
Nov 11 2008, 01:58 AM
First of all, have you received the Email from Sales/Support saying the Domain name purchase is completed? Until the Registration is finalized, you may have trouble using the Domain name. It takes a couple of hours to do that step. Secondly, the domain needs some time to travel around the web and get pointed to the nameservers properly. Allow 48 to 72 hours for that. Thirdly, did you "park" the Domain onto your trap17 sub-domain?
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Group: [HOSTED]
Posts: 1,175 Joined: 12-March 08 From: New Jersey USA Member No.: 59,194 myCENT:55.89 |
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#3
Nov 11 2008, 02:02 AM
QUOTE(jlhaslip @ Nov 10 2008, 09:58 PM) [snapback]417448[/snapback] First of all, have you received the Email from Sales/Support saying the Domain name purchase is completed? Until the Registration is finalized, you may have trouble using the Domain name. It takes a couple of hours to do that step. Secondly, the domain needs some time to travel around the web and get pointed to the nameservers properly. Allow 48 to 72 hours for that. Thirdly, did you "park" the Domain onto your trap17 sub-domain? ty you da man. and no is not parked.
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Group: [MODERATOR]
Posts: 4,908 Joined: 24-July 05 From: Linux, DOS and Windows…the good, the bad and the ugly Member No.: 9,787 myCENT:6.20 |
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#4
Nov 11 2008, 02:09 AM
submit a Ticket to xistosupport.com via your Billing Account. Any emails or communications are tracked by Ticket number, so all the details are available for review. Quote the Topic link here for them to review the situation.
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Group: [HOSTED]
Posts: 1,175 Joined: 12-March 08 From: New Jersey USA Member No.: 59,194 myCENT:55.89 |
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#6
Mar 26 2009, 04:46 PM
QUOTE (Echo_of_thunder @ Nov 11 2008, 04:05 PM)  All woorking great now. and resolved all problems ty all Glad to hear it, Any other problems you know where to come again 
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